Posts Tagged child welare

Paying attention to worker safety in domestic violence cases

by Kristen Selleck, MSW, National Training and Consultation Director

Successful child welfare interventions with families experiencing domestic violence depends on child welfare staff feeling confident, competent, and comfortable in working with situations where violence is a possibility. As part of our Safe and Together model we discuss safety concerns and safety measures taken by child welfare workers during the course of their daily tasks.

For example, worker safety needs to be considered when engaging and interviewing a perpetrator. The assessment of worker’s safety begins with seeking all available knowledge about the batterer’s specific tactics (his use of violence, threats and his potential actions towards escalation) and risk factors (possession of weapon, criminal record, past attempts or acts of aggression towards police or child welfare among others) prior to interviewing domestic violence perpetrators. While we know that the vast majority of domestic violence perpetrators will pose no physical harm towards child welfare workers, it is important to recognize that, despite this low occurrence of incidents, many workers have fear and worry at times when interviewing perpetrators of domestic violence. These fears can be about their own safety or fears that the intervention will trigger harm to the family members.

When I was a domestic violence victim advocate, clients spoke about their instinctive awareness of a batterer’s escalation. Numerous clients could identify key signals that their abuser was working himself up towards choosing to be violent. Battered women’s instincts were important to their ability to safety plan.  This is true for child welfare workers whose instincts are shaped and enhanced by their training, their supervision and their use of consultation.

I recently sat in on an interview of a domestic violence perpetrator by a child protective investigator in which the client was visibly agitated and fixated on the investigator’s ability (or lack thereof) to allow him to see his children despite the presence of a court order barring him from seeing his children. When the investigator appropriately explained her inability to change a judge’s order, the client became increasingly agitated and aggressive before finally stating that he wanted to harm someone. My instincts told me that the investigator and I were in physical danger and I repeatedly motioned to the investigator that we needed to end the interview. The investigator continued her interview until I stated that we had to leave. After we safely were out of the situation, I asked this investigator, for whom I have utmost respect, why she did not end the interview. She stated that she did not want her supervisor to be angry that she had not collected all of the information she was required to obtain.

Child welfare workers have incredibly difficult jobs with high levels of potential risk; much like firefighters walking into a burning building, child welfare workers walk into homes and situations that most people would turn away from. It is the job of a child welfare worker to go into volatile homes without armor, weaponry, badges or even hazardous duty pay. They face strict time frames and expectations of their duties and at times what falls by the wayside is their ability to take the time to trust their own instincts and walk away from a potentially dangerous situation.  While workers understand this risk and do their jobs despite it, it is important to recognize the tension between meeting the needs of a job and maintaining one’s safety.

It is important for child welfare supervisors, managers and consultants to allow for ongoing conversations about their workers’ anxieties and worries. These conversations will increase the likelihood that workers will use their instincts and make decisions based on those instincts rather than on a blanket anxiety that doesn’t account for the specific risk posed by any particular domestic violence perpetrator.

Here are some tips for workers and their supervisors to think about related to assessing worker safety related to going into homes with domestic violence:

  1. Worker should seek out information on related to the perpetrator’s dangerousness from multiple sources including criminal record, child welfare case records, and interviews with family members and collaterals.
  2. It is especially useful for workers to ask the domestic violence survivor how she believes the perpetrator will respond to the presence of child welfare.
  3. It is helpful for workers to understand the warning signs of high-risk or dangerous situations including perpetrators who have a history of assaultive and/or threatening behaviors to non-family members.  Especial attention should be paid to perpetrators who have history of assaultive and/or threatening behavior to law enforcement, child welfare and/or other authority figures.
  4. To actively seek out information regarding perpetrator access to or a history of weapon possession.
  5. Workers who are aware of potentially dangerous clients may feel more comfortable interviewing perpetrators in safe locations, such as courts, police departments or in the child welfare office.
  6. Child welfare staff should also have the opportunity to process their fears and concerns with their supervisors and learn about de-escalation tactics to assist them in their interviews with potentially dangerous domestic violence perpetrators.
  7. Cases involving high risk perpetrators can often benefit from being teamed with in a multi-disciplinary setting that includes law enforcement, child welfare and others.

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Assessing for domestic violence is important for worker safety

by David Mandel

Assaults against child welfare workers are generally rare but I recently came in contact with a case where the worker was assaulted by client during a visit.  For agencies  where workers are going into the home for any reason—child welfare, parent aide, in-home family support or other services—there is an unnecessary increase in the danger for case workers when we do not universally screen for domestic violence or fail to integrate existing information about coercive control, threats or acts of violence into our safety assessment.   Even when information about coercive control and violence is available, we may be blind to connecting the dots regarding coercive control and violence because it is a “mental health” or a “physical abuse” case.

The “take away” message: Universal, thorough screening for coercive control and actions taken to harm the children can help identify safety issues for workers going into homes.

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This work changes us (and we should be talking about it)

by David Mandel

I  want to recommend a book that I just finished reading.  It’s  “Trauma Stewardship: An everyday guide to caring for self while caring for others” by Laura van Dernoot Lipsky with Connie Burk.     The book, which is about the impact of working with trauma, should be mandatory reading for anyone in the domestic violence and child welfare fields. I felt so strongly about this that I ordered a number of copies and gave them to the Domestic Violence Consultants who work in Connecticut’s Department of Children and Families.   When I gave them the books I told them, “We make sure you have computers and other things to do your job. This book is just as important a tool for you as those things.” (I’ve been also “seeding” this book among key colleagues hoping to promote more dialog.)

Why am I so enthused about this book? Because I found it profoundly useful for me as a person who has worked on issues of violence and abuse for over twenty years, as supervisor who is committed to attending to the health and well-being of the people who work for him, and as consultant who is committed to improving the response to domestic violence.  On a personal level, I found my own experience reflected back to me in Laura’s words.  I was supported by her identification that the ” conversation stopping”  nature of my work (telling people you work with domestic violence doesn’t usually lead to lots of follow up questions) is related to our society’s aversion to dealing with trauma.  I heard my own words to my staff reflected in her insistence that acknowledging our limitations is healthy and doesn’t mean we are abandoning our clients or not committed to our work.  Reading this book helped me reflect on the ways this work has changed me (a narrow focus on work, a loss of creativity in and out of work, exhaustion and withdrawal), and reminded me that I have the capacity to make positive changes in how I care for myself.

As supervisor I found support in her writings for intensifying my commitment to discussing with my staff and others their trauma exposure reaction. (Laura uses the term “trauma exposure reaction” instead of “vicarious trauma” or “secondary trauma.”)   Her naming of how we resist discussing our reactions to trauma in the lives of our clients because of our own fears of feeling weak or being labeled as weak by others (this can be very powerful dynamic within child welfare agencies) helped me raise the subject with my staff.

And as consultant interested in improving the response of our systems to children exposed to batterer’s behavior, I’ve become clearer that we need to create more space in our agencies and institutions to talk about how our trauma exposure is impacting us.   I don’t think we can make our agencies more trauma informed, or help clients heal from their traumas when we don’t have the language and skills to deal with our own reactions.   I don’t think child welfare supervisors can mentor new workers without being able to talk about how the exposure to traumatic material is effecting them. (Could there be  a connection between the high turnover rate in child welfare and the lack of institutional capacity to address new worker’s trauma exposure reaction? ) By looking at our own trauma exposure reactions, we help ourselves, go home healthier to our families, create healthier work environments and develop the compassion and skills we need to help families who have experienced trauma in many forms.

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